Always-on AI agent · for 1–10 unit landlords
Latchstead is an autonomous property-management agent for small landlords. It screens applicants, collects rent, dispatches maintenance, and keeps your books in sync — around the clock, with no human manager on the line.
Unit 3B — sink leak. Tenant message triaged, severity = high. Vetted plumber dispatched; ETA 60 min.
ACH batch posted: 6 / 6 units. Two failures auto-retried; one escalated to chase-up sequence.
Applicant #4421 — full FCRA-compliant decision. 3 adverse items flagged; audit packet ready.
QuickBooks reconciled through yesterday. Receipts matched: 14 / 14. Owner notified.
Late-rent notice queued for state-required delivery window (CA · 3-day notice).
How it works
Four agents — screen, collect, fix, file — each running its own queue, all accountable to a single audit trail. You see the work; the work does not wait for you.
Decisions are produced under auditable, FCRA-aligned criteria — fair-housing logic documented per decision so you stay compliant even if the applicant files a complaint.
Adverse-action notice drafted automatically when criteria aren’t met.
ACH rent collection plus automated chase-up flows. Failed payments retry on a real cadence and the late-fee math is local to your lease — not a static table.
State-specific notice windows respected, not just “send after X days.”
A 2 a.m. leak does not wake you up. The agent triages severity, dispatches a vetted local contractor, and writes the work-order — you see a finished log in the morning.
Vetted-contractor network scoped to your property’s market.
Receipts, ledgers, and required compliance filings stay in sync — month-end books close themselves, and owner statements are ready before you’ve finished your coffee.
Two-way sync with QBO + Xero; no double-keying, no stale categories.
Why Latchstead
Buildium, TenantCloud, Hemlane, AppFolio, Leasey.AI — they all give you a portal and call the work “done.” We removed the human-manager layer so the manager is software, and removed the percentage so the price is honest.
Flat subscription
A single monthly price — no 8–10% management cut, no per-tenant surcharges for “premium.”
Audit-ready by default
Every screening decision, notice, and ledger entry comes with the trail a regulator or a judge would expect.
On at 2 a.m.
Triage, chase-up, and sync jobs run on a schedule that respects the calendar, not an office hours window.
Compliance
When a regulator asks how a tenant was screened, when a notice was sent, or how a ledger was reconciled — the answer is already attached to the record. You don’t have to reconstruct it.
Screening packets with adverse-action notices drafted automatically.
Identical criteria, applied identically; protected-class fields never enter the model.
Authorization stored with the tenant record; returned payments retry on a real cadence.
Two-way sync with QuickBooks Online and Xero — receipts matched, categories mapped.
State-specific notice windows respected (3-day, 5-day, cure) — not generic timers.
Every decision is versioned: criteria version, source data, timestamp, agent ID.
What it costs
A flat subscription competitive with the $55–$75/month incumbent software — with a full operations team’s output attached. No 8–10% manager cut, no per-tenant surcharges for “premium,” no surprise invoices when something breaks at 2 a.m.
Pricing
One flat monthly price per tier — no management cut, no per-tenant surcharges. Pick the tier that fits your unit count; upgrade in a click any time.
Already have an account? Sign in.
For tenants
File a maintenance request in under a minute — your manager sees it within the response window listed for the severity you choose. No login, no app to install.
Your landlord sent you a unit code — paste it in and the rest is one page.
Ready when you are
Tell us how many units you have and where they are. We’ll come back with a flat-fee quote and a 15-minute walkthrough of the agent in action.
One human responds within a business day. The agent stays on the rest.